Client Growth Manager

SAMY is a leading global social first agency. We activate end-to-end media strategies, connecting with audiences in the most integrated and effective ways to solve key business challenges and make brands matter.

We are the first international ecosystem fueled by creativity, technology and culture, and by a team of 900+ people across 20 offices and 55 markets, serving more than 270 leading clients, including Europe, the U.S. and Latin America, who live and breathe social-first. Together, we create relevancy in the social universe for blue-chip brands such as L’Oréal, The North Face, Diageo, Microsoft and Samsung, among others.

Our vision is to lead the evolution of brand communication. At our core, we are Bold, Human and Transformative. We are adventurous. SAMY is where your career pushes boundaries and unlocks your highest potential. We were born with a desire to go further. To defy the status quo. To reshape our world.

This is your opportunity to work around the globe. With exciting clients. In projects that shape the industry.

We’re on the lookout for an Client Growth Manager who loves spotting opportunities, joining the dots and turning smart thinking into real commercial impact. This role is all about growing existing client accounts; finding new ways to add value, expand relationships and unlock revenue.

You might come from a social or creative agency, a SaaS or product-led business or a hybrid of the two. Either way, you’re someone who blends client instinct, social smarts and data-led growth thinking and knows how to make ideas land.

You’ll work across a broad mix of accounts, helping clients see what’s next and how our social, paid, influencer and tech-led solutions can help them get there.

What You’ll Be Doing

Growing Accounts

• Own growth across a portfolio of clients, spotting opportunities to upsell, cross-sell, and expand

• Lead annual reviews and growth plans that feel inspiring, not salesy

• Build deeper relationships across client teams to unlock new opportunities

Social-First, Growth-Led Thinking

• Bring strong social instincts and a clear view of how platforms, culture and tech drive growth and impact

• Stay curious about platform updates, emerging tech, and cultural trends and turn them into ideas clients actually need

• Performance & Experimentation

• Use insight and data to identify what’s working, what’s not and what we should test next

• Help improve acquisition, conversion, retention and LTV across accounts

• Track performance metrics and use them to tell clear, compelling growth stories

Client Partnership

• Act as a trusted, senior partner, confident in knowing when to push and when to support

• Present ideas clearly, sell in new thinking and bring clients on the journey

• Make growth feel collaborative, exciting, and achievable

• Commercial & Collaboration

• Shape scopes and proposals for new initiatives and expansions

• Work closely with Client Services and our executional teams to bring ideas to life

• Enable account teams with frameworks, insight, and fresh thinking that fuels growth

What We’re Looking For

• Experience in an agency and/or SaaS environment

• A background in account growth, client strategy, growth marketing or commercial roles

• Strong understanding of social (organic, paid, influencer) and how it connects to wider digital and tech solutions

• Comfortable with data, insight, and experimentation but equally happy shaping a narrative

• A confident communicator who builds trust quickly

• Curious, proactive, and energised by variety

What You’ll Get

• A growth-focused role with real autonomy and influence

• Exposure to a wide mix of clients from beauty to automotive and everything in between

• A team that values energy, ownership, curiosity and smart ideas

• Competitive benefits (unlimited holiday) and hybrid working (2 days a week in Shoreditch)

WE REQUIRE APPLICANTS TO HAVE PERMANENT FULL TIME WORK PERMIT FOR THE UK. APPLICANTS WITHOUT THIS CHARACTERISTIC WONT BE CONSIDERED IN THE INTERVIEW PROCESS.